Consignment Updates & Info

Appointments are required for first time consignors and all fur drop offs. Book an appointment on our appointments page.

Current Consignors can walk in to drop off 11am-3pm. CLOSED ON TUESDAYS

No weekend drop offs accepted.

25 item maximum per week per consignor.

We do not take appointments for regular drop offs.

Store employees will not go through your consignment items with you during drop offs.

All clothing items must come in on hangers or they will not be accepted. If hangers are needed, please ask a staff member. Your hangers will not be returned to you, but you may switch hangers on your own at drop off. 

Items will be donated immediately if they are not:

Clean - free of pet hair, orders, stains, dirt, dust etc. All clothing or fabric items must be free of wrinkles at drop off or your account will be charged a steam fee of 50 cents per excessively wrinkled item.

 In excellent/like new condition - no damage, excessive pilling or wear & tear etc.

Current styles, current season and good quality brands. See lists below.

Items that are accepted for consignment and all pricing will be at the discretion of store management.

Accepted items will have a minimum of 90 days on the sale floor.

ALL Items are subject to discounts, clearance and end of the season sales. 

For items priced under $200 consignors will receive 40% of final price at time of sale. Items priced over $200 will receive 50% of the final sale price.

You can check your consignment account balance on genevaupscaleconsignment.consignoraccess.com 

Ask staff for a portal invite email to get started. More info:  Consignor Access Portal

Consignors can choose to receive payouts in the following forms:

Cash - up to $20.00

Check - A specific amount or full balance. Checks can be mailed for a fee of $1.00

Store credit - applied at checkout when shopping in store. 

It is within your right as a consignor to pull your items off the sale floor and have them withdrawn from consignment at any time. You can ask staff for a list of your remaining inventory, however staff will not assist you with locating your items on the floor. Items must be checked and scanned at the counter in order to be released from store inventory and returned to the consignor.

Items that do not sell or have not been returned to the consignor by the end of the season or their expiration date will be donated. 

Your items are frequently donated to: American Cancer Society, Circle of Friends and various local long-term care facilities.

All of this, as well as more specific policies, can be found in your contract. Please refer back for further details.

Please follow us on Instagram @geneva_upscale_consignment and Facebook @genevaupscale for real time updates on seasonal consignment deadlines, events, changes, etc.